ExpertHiring Customer Privacy Policy
Please read the following to learn more about what type of information is gathered,
how the information is used and for what purposes, how or when we disclose the information
and how we safeguard your personal information.
ExpertHiring's Customer Privacy Policy covers the collection, use, and disclosure
of personal information that may be collected anytime you interact with ExpertHiring,
such as when you visit our website, when you purchase ExpertHiring products
and services, or when you call our sales orsupport associates.
Why ExpertHiring collects personal information
We collect your personal information to deliver customer service. It enables us
to give you access to our products and services. In addition, your personal information
helps us keep you posted on the latest product announcements, software updates,
special offers, and events that you might like to hear about.
If you do not want ExpertHiring to keep you up to date with ExpertHiring
news, software updates and the latest information on products and services contact
HelpMeHire@ExpertHiring.com and ask to
be removed from promotional emails.
Information we collect and how we may use it
There are situations in which your personal information may help us give you better
service:
We may ask for your personal information when you’re discussing a service issue
on the phone with an associate, or via live chat, participating in an online survey,
registering your products, or purchasing a product.
When you contact ExpertHiring, we may request personal information relevant
to the situation, such as your name, mailing address, phone number, email address,
your credit card information and information about the ExpertHiring products
you use, such as the toll free number assigned to you, website address and date
of purchase; as well as information relating to a support or service issue.
We may at times, collect information regarding customer activities on our websites.
This helps us to determine how best to provide useful information to customers and
to understand which parts of our websites and products are of most interest to them.
We may use personal information to provide products that you have requested as well
as for auditing, research and analysis to improveExpertHiring's products.
Cookies, click through and pixel tags
ExpertHiring's website may use “cookies” and other technologies to help us understand
which parts of our websites are the most popular, where our visitors are going,
how much time is spent there and study traffic patterns on our website. This information
can include Internet Protocol (IP) addresses, browser type, Internet Service Provider
(ISP), operating system, date/time stamp, and referring/exit pages.
We may use cookies to understand and save your preferences for future visits and keep
track of advertisements or who may have referred you toour site.
We also may use cookies for remarketing purposes. This allows third party vendors like
Google to show our advertisements to visitors who recently visited our website. You can
delete cookies or disable them. You can also visit
www.google.com/settings/ads to set your
Google ad preferences to avoid seeing these remarketing advertisements.
If you prefer not to enable cookies, please check the help section of your preferred
internet browser for instructions on how you can disable cookies. Please note that
certain features of the ExpertHiring website may not be available when cookies
are disabled.
This information, which does not identify individual users, would only be used to
analyze trends, to administer the site, to track users’ movements around ExpertHiring's sites and to gather miscellaneous demographic information about our visitors
as a whole. ExpertHiring will not collect information to market directly to
that person.
In some of our email messages we use a “click-through” URL link to content on the
ExpertHiring website. When customers click one of these URL’s, they pass through
our web servers before arriving at the destination. ExpertHiring may track this
click-through data to help us measure interest in methods customers prefer to retrieve
information and messages. If you prefer not to be tracked simply avoid clicking
text or graphic linksin the email.
ExpertHiring may use pixel tags, which are tiny graphic images; to tell us what
parts of our website customers have visited. If you want to disable cookies
click here.
Protection of your personal information
ExpertHiring takes your privacy and personal information seriously. ExpertHiring does not sell or rent your contact information to other marketers nor share it with third parties for promotional purposes. No mobile opt-in data will be shared with third parties.
ExpertHiring takes precautions including: administrative, technical and physical
measures to safeguard your personal information against loss, theft, and misuse;
as well as unauthorized access, disclosure, alteration, and destruction.
Our websites use Secure Sockets Layer (SSL) encryption on web pages where personal
information is required. To make purchases from the ExpertHiring websites, you
must use an SSL-enabled browser such as Internet Explorer or Mozilla Firefox.
ExpertHiring has safeguards in place to keep your personal information accurate,
complete, and up to date for the purposes for which it is used. You may always access
the personal information you have provided.
To help us provide the best possible service, your personal information may be shared
within ExpertHiring departments who will take steps to safeguard it in accordance
with ExpertHiring's privacy policy.
Consent
By submitting your phone number on our site you consent (unless otherwise indicated at the time of submission) to receive account notification and marketing messages with information regarding (depending on your role):
-
matching employment opportunities (including brief job description, location, compensation rate, etc.) and/or
-
matching candidates (including brief competency details, work history, etc.)
from ExpertHiring, LLC via phone or text on the number provided, including messages sent by an automated system. Consent is not a condition of any purchase. Message and Data rates may apply. Message frequency may vary depending on number of new matching opportunities/candidates. Reply “STOP” to any of those (or email
OptOut@ExpertHiring.com) to stop receiving such information. Reply HELP (or email
CustomerCare@ExpertHiring.com) for help.
Service providers and vendors
There are also times when ExpertHiring may need to make certain personal information
about you available to companies that perform work for ExpertHiring on products
and services to you on our behalf. These companies may help us process information,
deliver products to you, manage and enhance customer data, provide customer service,
or conduct customer research or satisfaction surveys. These companies are also obligated
to protect your personal information in accordance with ExpertHiring's policies,
except if we inform you otherwise at the time of collection.
Company-wide training privacy
In addition to technical measures to help insure your personal information is secure,
training on these guidelines is required of ExpertHiring employees and is strictly
enforced within the company.
International users
ExpertHiring abides by the Privacy Shield framework set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of personal information
collected from the European Union. Information about this program can be found here
U.S. Department of Commerce Privacy Shield Program.
ExpertHiring's website may at times have links to the websites of other companies.
ExpertHiring is not responsible for their privacy practices. For information
regarding the privacy policies of other companies, please refer to the privacy policy
on their website or contact the companies directly.
GDPR Compliance
This affects our customers from the European Union (“EU”) and the European Economic Area (“EEA”). Information that we collect may be processed, transferred to, and stored at, a destination outside the EEA in and between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.
If you are in the EU, information which you provide may be transferred to countries (including the United States, which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers. These transfers are used for the purpose of providing you with exemplary service according to the information use cases outlined in this Privacy Policy.
It may also be processed by staff operating outside the EEA who work for us, or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. We are downloading resumes from third party websites to which you have posted them, staff engaged in recruiting activities may process your information and contact you; this includes ExpertHiring employees as well as third-party hiring managers and/or agencies. By submitting your personal data, you agree to this transfer, storing or processing.
Kids
ExpertHiring does not knowingly collect personal information from children under
13. If a child under 13 submits personal information to ExpertHiring and we
learn that personal information is the information of a child under 13, we will
attempt to delete the information as soon as possible.
Legal issues
Please note that ExpertHiring may be required by law or litigation to disclose
your personal information. ExpertHiring's internal policies call for the release
of required information in the cases of subpoena, court orders and order of local,
state and federal government.
Privacy questions
If you have questions or concerns about ExpertHiring's Customer Privacy Policy
or data processing, please contact us via email at
HelpMeHire@ExpertHiring.com or by mail:
ExpertHiring, LLC
991 Route 22 West
Suite 200
Bridgewater, NJ 08807
ExpertHiring may update its privacy policy from time to time. When we change
the policy in a material way a notice will be posted on our website along with the
updated privacy policy.
This policy was last modified on 05/25/2018.